Medicaid reimburses health care providers for covered medical services provided to eligible individuals with low income in certain categories. Eligibility is determined based on income, resources, Arkansas residency, and other requirements. Covered services also vary among categories.If you lose your card, call 1-800-482-8988 as soon as you notice your card is missing.NOTE:DHS is beginning the renewal process for ALL Medicaid beneficiaries NOW! If community members receive any request from DHS in the mail, THEY MUST RESPOND WITHIN 30 DAYS. Responding within 30 days allows community members to stay on their current Medicaid program or receive an automatic referral to the new program they may be eligible for. Not responding may cause a person to lose Medicaid Benefits.