Program (formerly known as Food Stamp Program) provides food assistance to eligible households to cover a portion of a household's food budget. Benefits are distributed through an Electronic Benefits Transfer (EBT) card. SNAP benefits can be used to purchase eligible food items for home consumption including seeds and plants which produce food for consumption by SNAP households. Farmers markets are available for SNAP benefits as well as eligible retailers. In addition to food assistance, the program provides SNAP recipients with nutrition education, employment and training, and work experience in some cases.Call (800) 997-9999 toll-free, 24 hours a day, 7 days a week to: Report a lost, stolen or damaged EBT card. Select a PIN when one receives a new card. NOTE: There is no need to change one's PIN if one requests a replacement card. Change one's PIN if someone knows what one's is or if one has forgotten a PIN. Balance inquiry. Obtain a list of last 10 transactions. Report if a store deducted the wrong amount. Ask a question about using EBT card. In the case of a disaster, the local DHS office will provide food. When help seekers mention the loss of food due to power outages or local disaster, they may request emergency food assistance. For power outage, the form requires proof of time power was lost and when it was restored. Customers have ten (10) days from the time power is restored to submit the request for assistance.